Monday, August 15, 2022    

What is the TVA Online Connection?
Who can use the TVA Online Connection?
How do I get an account on the TVA Online Connection?
I have an account, but can't access anything. Why not?
I have forgotten my username or password. What do I do?
How do I find out more about the TVA Online Connection?
How do I find out more about TVA?

What is the TVA Online Connection?

The TVA Online Connection is a customer portal designed to make it easier for TVA's primary business partners to do business with us. It provides a personalized, single entry point to online applications, news, and information from TVA, industry sources, and other Power Partners. The TVA Online Connection was established by TVA, the largest public power provider in the USA, in the summer of 2001.
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Who can use the TVA Online Connection?

Use of the TVA Online Connection is restricted to TVA's primary business partners such as the 158 public power distributors (municipalities and co-operatives), 62 directly served industrial and federal customers, and other customers which do business directly with TVA.
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How do I get an account on the TVA Online Connection

If you qualify as one of TVA's primary business partners (see preceding question), you may register for an account on the TVA Online Connection. After you submit a registration, you should receive notification via e-mail of your acceptance status within two business days. If you do not, please contact the IT Support Center by e-mail or call (800) 882-7697.
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I have an account, but can't access anything. Why not?

There are three potential reasons why you may not be able to access the Online Connection:

  1. Your account has not yet been approved. You cannot access any part of the site which requires you to sign on until your registration is approved (see preceding question).
  2. You have entered your ID and/or password incorrectly (see following question).
  3. Your browser may not be configured to accept session cookies.

I have forgotten my username or password. What do I do?

If you have forgotten your username or password for the TVA Online Connection, please try our password recovery facility. Contact our IT Support Center by e-mail or call (800) 882-7697 if you require further assistance.
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How do I find out more about the TVA Online Connection?

For more information on the TVA Online Connection, please contact [email protected].
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How do I find out more about TVA?

For more information on TVA and its programs, please visit http://www.tva.com/.
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